28.5k

Chatwoot

Open-source live-chat, email support, and omni-channel support desk. An alternative to Intercom, Zendesk, and Salesforce Service Cloud.

Chatwoot is built in Ruby, 28.5k GitHub stars from 100 contributors, latest release v4.12.1.

When to use Chatwoot

Chatwoot is listed here as a API project. The directory calls out Omni-channel support, Real-time chat, Email ticketing system as capabilities associated with it.

Other recorded traits for Chatwoot include Third-party integrations, Customizable automation.

Besides API, this page also files Chatwoot under Development, DevOps, Tools.

Chatwoot compared with

Records in this directory name Intercom, Zendesk, Salesforce Service Cloud, LiveChat as products people compare with Chatwoot. That list is editorial metadata, not a claim that Chatwoot replaces each of them.

What the Chatwoot stats reflect

GitHub currently shows 28.5k GitHub stars, about 100 contributors, 6.9k forks, 1.1k open issues, latest tracked release v4.12.1. Star and activity counts here are a snapshot used as a proxy for community adoption, not a quality score.

Stats refreshed

Language
Ruby
Latest Release
v4.12.1
License
Other

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Key features of Chatwoot

  • Omni-channel support
  • Real-time chat
  • Email ticketing system
  • Third-party integrations
  • Customizable automation

Recorded alternatives to Chatwoot



Chatwoot on GitHub

Stars
28.5k
Contributors
100
Open Issues
1.1k
Forks
6.9k

Frequently asked questions

What is Chatwoot?

Open-source live-chat, email support, and omni-channel support desk. An alternative to Intercom, Zendesk, and Salesforce Service Cloud. This directory highlights Omni-channel support, Real-time chat, Email ticketing system.

What language is Chatwoot written in, and what is the latest release?

Chatwoot is written primarily in Ruby. The latest release tracked on this page is v4.12.1.

How widely is Chatwoot used on GitHub?

Chatwoot has about 28.5k GitHub stars across about 100 contributors. It also has about 6.9k forks. Those counts are a snapshot of community attention, not a ranking of quality.

What do people compare Chatwoot with?

This directory records Intercom, Zendesk, Salesforce Service Cloud, LiveChat as comparison points for Chatwoot.